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Full View Summary View All Track 1: Strategic Business Management and Succession Planning Track 2: Business Development - Finding and Keeping Your Customers Track 3: Vehicle Sales - Performance and Profitability Track 4: Fixed Operations - Advantages of Unity Track 5: Human Resource Management and Development Search By Track All Co-speaker Panel Panel Discussion Single Speaker Search By Format

01/23/2009  Friday
10:00AM 5:00PM	Lifestyle Center - Ongoing Activities
1:00PM 2:15PM	Survive or Thrive in the Used-Car Superstore Era Track 3: Vehicle Sales - Performance and Profitability Selling Up in a Down Economy: Taking the Bull by the Horns in a Bear Market Speaker(s): Mark Walsh Track 3: Vehicle Sales - Performance and Profitability Improving Attitudes, Efficiency and Communications in the Dealership Speaker(s): Art Niemann, Sr. Track 5: Human Resource Management and Development Five Surefire techniques to Increase Special Finance Volume and Profit Speaker(s): Mike Tamas Track 3: Vehicle Sales - Performance and Profitability Creating Superstar Salespeople Speaker(s): Mark Tewart Track 2: Business Development - Finding and Keeping Your Customers "On Board" Hire the Right Employees and Create an Orientation Process to Keep Them Speaker(s): Mike Poskey, Robert Bekken Track 5: Human Resource Management and Development
2:00PM 3:00PM	Wardrobing St. John Style...taking your Look from Day to Evening and at Home to On the Road
5:30PM 7:30PM	Automotive Youth Education Systems, Inc. Reception
1:00PM 5:00PM	Lifeline to Profit$ Speaker(s): Brad Lawson, Mark Rogers, Randy Brenckman
6:00PM 7:30PM	Autoteam America Reception
01/24/2009  Saturday
8:00AM 4:30PM	Lifestyle Center - Ongoing Activities
9:00AM 12:30PM	TIME Magazine & The Goodyear Tire & Rubber Company TIME Magazine Dealer of the Year Awards Breakfast
9:30AM 10:30AM	How Uncertainty Brings Opportunity
11:00AM 12:15PM	Understanding the Components of Online Advertising Speaker(s): Jamie Lomas Track 2: Business Development - Finding and Keeping Your Customers The Lost Art of the Business Manager...A Credit Score is Not F&I Speaker(s): Tony Dupaquier Track 3: Vehicle Sales - Performance and Profitability The Five Essentials to Create and Maintain Accountability in Your Dealership Speaker(s): Michael Rees Track 5: Human Resource Management and Development The Essential Eight Processes for Maximizing Service Profits Track 4: Fixed Operations - Advantages of Unity The Credit Crisis: Implications and Opportunities for Your Business Track 1: Strategic Business Management and Succession Planning The ABCs on Privacy and Data Security Rules Affecting Dealers Speaker(s): Kathryn Ratte Track 1: Strategic Business Management and Succession Planning Technology Enabled Sales and Marketing: Putting People Skills Back into the E-process Track 2: Business Development - Finding and Keeping Your Customers Structuring Your Express Service Operation Speaker(s): Lee Harkins Track 4: Fixed Operations - Advantages of Unity Seven Innovative Strategies To Hedge Your Bet and Dominate Your Used Car Market Speaker(s): Tommy Gibbs Track 3: Vehicle Sales - Performance and Profitability Selling Up in a Down Economy: Taking the Bull by the Horns in a Bear Market Speaker(s): Mark Walsh Track 3: Vehicle Sales - Performance and Profitability Reality Workshop: Identifying The Number One Problem At Your Dealership Speaker(s): Chip Thomas Track 3: Vehicle Sales - Performance and Profitability Overview of the Indian Automotive Market and Its Global Ambitions Speaker(s): Ashvin Chotai Track 1: Strategic Business Management and Succession Planning Managing for Profitability: Tracking and Measuring Media Value in the Online Age Speaker(s): David Kain, Dennis Galbraith Track 2: Business Development - Finding and Keeping Your Customers Listen, Commit, Act: Best Ideas from NADA 20 Group Speaker(s): Butch Hollister Track 1: Strategic Business Management and Succession Planning Leveraging the Social Web: Build Your Brand, Grow Your Business Speaker(s): Jared Hamilton Track 3: Vehicle Sales - Performance and Profitability Key Performance Indicators for Dealership Collision Centers Speaker(s): Bernie Blickenstaff Track 4: Fixed Operations - Advantages of Unity Increase Traffic and Sales for Every Department with a Video Marketing Strategy Track 2: Business Development - Finding and Keeping Your Customers How to Instantly get High Survey Scores, High Customer Retention and Outstanding Product Sales Speaker(s): Jeff Cowan Track 4: Fixed Operations - Advantages of Unity How to Identify and Overcome the Dirty Dozen Causes of Management Failure Speaker(s): Dave Anderson Track 5: Human Resource Management and Development How Smart Dealers Are Changing the Way They Advertise Speaker(s): Dorthy Miller Shore Track 2: Business Development - Finding and Keeping Your Customers Five Ways to Keep Your DMS System "CRM-Friendly" Speaker(s): Sandi Jerome, Tom Edwards Track 1: Strategic Business Management and Succession Planning Driving Online and Phone Traffic Over-the-Curb: More about Personality (and Process) than Skill Speaker(s): John Mlinarcik Track 5: Human Resource Management and Development Creating Superstar Salespeople Speaker(s): Mark Tewart Track 2: Business Development - Finding and Keeping Your Customers Avoid Senseless Litigation: How to Build a Legally Sound Pay Plan Track 5: Human Resource Management and Development "Happy Days," "Family Feud," or "Survivor": Which Best Describes Your Estate and Succession Plan? Speaker(s): Hugh Roberts, Ricci Victorio Track 1: Strategic Business Management and Succession Planning
11:00AM 12:15AM	Tough Times, Tougher Dealers: Saving Your Dealership's Assets Speaker(s): Bradley Nicklin, Michael Charapp Shift Happens:How Online Wholesale Sites Can Improve Franchised Dealership Profitability Speaker(s): Amanda Young Track 3: Vehicle Sales - Performance and Profitability Lean Management - Unleash Your True Potential Speaker(s): David Summers Track 1: Strategic Business Management and Succession Planning How to Convert Lost Opportunities and Increase Closing Rations of Online Leads Speaker(s): Irish Carroll, Peter Martin Track 2: Business Development - Finding and Keeping Your Customers
01/25/2009  Sunday
11:00AM 12:15PM	The Four Pillars of Online Process: How to Drive Peak Performance and Internet Sales Results Speaker(s): Ralph Ebersole Track 3: Vehicle Sales - Performance and Profitability The Essential Eight Processes for Maximizing Service Profits Track 4: Fixed Operations - Advantages of Unity The Credit Crisis: Implications and Opportunities for Your Business Track 1: Strategic Business Management and Succession Planning Single-Point Dealerships can Survive and Thrive in Today's Market Speaker(s): Chip Maher, Steve Risso Track 1: Strategic Business Management and Succession Planning Shift Happens: How Online Wholesale Sites Can Improve Franchised Dealerhip Profitabilty Speaker(s): Amanda Young Track 3: Vehicle Sales - Performance and Profitability Seven Powerful Principles to Reshape Your Strengths in Service Speaker(s): Ted Ings Track 4: Fixed Operations - Advantages of Unity Seven Innovative Strategies To Hedge Your Bet and Dominate Your Used Car Market Speaker(s): Tommy Gibbs Track 3: Vehicle Sales - Performance and Profitability Reality Workshop: Identifying The Number One Problem At Your Dealership Speaker(s): Chip Thomas Track 3: Vehicle Sales - Performance and Profitability News from the IRS- What You Should Know About Dealership Federal Income Tax Issues Track 1: Strategic Business Management and Succession Planning Maximize Service Advisor Performance: Four Easy Steps to Enhance Performance Speaker(s): Jim Phillips Track 4: Fixed Operations - Advantages of Unity Leveraging the Social Web: Build Your Brand, Grow Your Business Speaker(s): Jared Hamilton Track 3: Vehicle Sales - Performance and Profitability Lean Management - Unleash Your True Potential Speaker(s): David Summers Increase Traffic and Sales for Every Department with a Video Marketing Strategy Track 2: Business Development - Finding and Keeping Your Customers Improving Attitudes, Efficiency and Communication in the Dealership Speaker(s): Art Niemann, Sr. Track 5: Human Resource Management and Development Improve Profitability and Customer Retention in Your Service and Parts Operations Speaker(s): Robert Atwood Track 4: Fixed Operations - Advantages of Unity How to Identify and Overcome the Dirty Dozen Causes of Management Failure Speaker(s): Dave Anderson Track 5: Human Resource Management and Development How to Convert Lost Opportunities and Increase Closing Ratios of Online Leads Speaker(s): Irish Carroll, Peter Martin Track 2: Business Development - Finding and Keeping Your Customers How Smart Dealers Are Changing the Way They Advertise Speaker(s): Dorthy Miller Shore Track 2: Business Development - Finding and Keeping Your Customers Grass Roots Marketing: Building a Valuable Connection between your Dealership and Community Speaker(s): Denise Scattergood, Scott Toland Track 2: Business Development - Finding and Keeping Your Customers Five Surefire techniques to Increase Special Finance Volume and Profit Speaker(s): Mike Tamas Track 3: Vehicle Sales - Performance and Profitability Fearful to Fearless! Seven Steps to Turning Your Salespeople into Fearless Closers Speaker(s): Tim Kintz Track 3: Vehicle Sales - Performance and Profitability Exposing the Myths of Automotive Internet Sales Speaker(s): Joe Lescota Track 3: Vehicle Sales - Performance and Profitability Developing Strategies for Innovation and Growth Speaker(s): Jay Rao Track 1: Strategic Business Management and Succession Planning "On Board" Hire the Right Employees and Create an Orientation Process to Keep Them Speaker(s): Mike Poskey, Robert Bekken Track 5: Human Resource Management and Development
11:30AM 2:00PM	Women's Automotive Association International, Annual Spirit of Leadership Awards Luncheon
1:00PM 2:00PM	The Best of Saks Fifth Avenue Fashion Show and Prize Drawing
5:00PM 8:00PM	O'Connor & Drew P.C. & Massachusetts State Automobile Dealers Association Reception Massachusetts State Automobile Dealers Association & O'Connor & Drew P.C. Reception
5:00PM 7:00PM	Texas Automotive Dealers Association Reception
6:00PM 7:30PM	Western Insurance Company & Access Insurance Services, M.G.A. River Boat Cruise Signet Financial Group (SFG) River Boat Cruise North American Dealer Co-op (NADC/NADS) River Boat Cruise
6:30PM 9:30PM	Bank of America Reception
6:30PM 9:00PM	Resource Automotive Reception
9:00PM 11:00PM	Western Insurance Company & Access Insurance Services M.G.A.* Hospitality Signet Financial Group (SFG)* Hospitality North American Dealer Co-op (NADC/NADS)* Hospitality
01/25/2009  Sunday
3:30AM 4:45PM	How to Convert Lost Opportunities and Increase Closing Ratios of Online Leads Speaker(s): Irish Carroll, Peter Martin Track 2: Business Development - Finding and Keeping Your Customers
7:15AM 9:00AM	Colorado Automobile Dealers Association Breakfast with Senator Nancy Spence
7:30AM 10:00AM	Greater Cleveland Automobile Dealers Association Breakfast
7:30AM 9:00AM	Minority Dealers Breakfast
8:00AM 10:00AM	Kentucky Automobile Dealers Association Breakfast
9:00AM 5:00PM	Lifestyle Center: Ongoing Activities
10:00AM 1:00PM	Virginia Automotive Dealers Association Brunch Minnesota Automobile Dealers Association Brunch
10:30AM 12:00PM	AT SAKS FIFTH AVENUE: Champagne Jazz Breakfast and Exclusive Shopping Event
11:00AM 12:30PM	MERCEDES-BENZ Franchise Meeting MAZDA Franchise Meeting KIA Franchise Meeting FORD Franchise Meeting CHRYSLER/DODGE/JEEP Franchise Meeting BMW Franchise Meeting AUDI Franchise Meeting
11:00AM 1:00PM	Tennessee Automotive Association Brunch Automotive Hall of Fame Awards Luncheon
11:00AM 12:30AM	LINCOLN MERCURY Franchise Meeting
11:00AM 2:00PM	Pennsylvania Automotive Association Brunch

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